SHIPPING INFORMATION PAGE
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 Links:  Contact Us......Home Page......How to place an order  
WE SHIP TO U.S. ADDRESSES ONLY.  SORRY, NO INTERNATIONAL ORDERS ACCEPTED  
 We ship Monday - Friday excluding holidays.   
Same Day Shipment Information.    
(applies to UPS shipping only)  
Orders placed BEFORE 4 PM (eastern time) on days we are open will be shipped the same day.   
DOES NOT INCLUDE HOLIDAYS OR SPECIAL ORDER ITEMS. ............  
  • We Ship by UPS Ground, UPS Air,  or U.S. Postal Service.
  • UPS rates start at $6.95 and are calculated based on the total weight of your order. Priority Mail rates start at $4.60
  • To check rates, just add an item to the cart and and select a shipping method.  The rate will be displayed in the cart.  You can easily change the shipping method to check rates for other delivery methods.
  • We ship to any address with a U.S.  zip code including PR, USVI, APO, FPO and any territory that has U.S. Mail Service. (Priority Mail only)
  • Packages ship from NEW YORK, Zip Code 11935.
  • APO, FPO, and U.S. territories,  must choose U.S.P.S. Priority Mail 
  • UPS now offers "Ground" shipping to AK, HI, and PR.  These requre an additional shipping charge , and you must contact us for rates.
  • Other shipping methods may be available by request.
  • Links:  Contact Us......Home Page......How to place an order


Priority Mail Shipping Schedule 
Priority Mail shipping takes 2 days (3 days for Alaska and Hawaii, 3-4 days for Puerto Rico).  Priority Mail packages usually ship the next business day after we process the order. 
Keep in mind that from June to September, we are closed on Fridays. 
Our postal pickup is around 10:30 a.m. (eastern time). 
This works especially well if you order in the late afternoon or evenings. 
Our standard shipping method is United Parcel Service ( UPS ). 
UPS is a private company and cannot deliver to P.O. boxes. 
Please use this Zone Map to see how long your package will take.  Number of days on map does not include weekends or holidays.  For example, if you are in a 5-day zone, and you order on a Monday, your package will be delivered the next Monday. 
UPS transit times do not include Saturday, Sunday, and holidays.  You must allow extra time for weekends and holidays. 
 
Please note that our basic UPS shipping rates DO NOT include Alaska, Hawaii, or Puerto Rico.  If you choose standard shipping, we will contact you with the actual shipping charge and you may approve the charge, cancel the order, or choose postal shipping.  

It is not necessary to select UPS AIR Shipping unless you are certain that it will reduce the number of shipping days or you require a morning delivery time (Next Day Air guaranteed by 10:30am).  We cannot refund charges for incorrect shipping selections.    There are no refunds on shipping charges unless UPS fails to deliver on time.  Choosing Air shipping will not speed up processing of your order because we guarantee same day shipment of all orders regardless of whether they are going by Ground or Air. 

*UPS on time delivery guarantee refunds your shipping charge if the package is late.  Currently over 99% of ground packages are  delivered on time.   
  
 UPS PACKAGE TRACKING  

You will receive an e-mail message containing your UPS tracking number and guaranteed delivery date the night we ship the package out.   
If you are not recieving the tracking notices, please set your SPAM FILTER to allow messages from UPS.com.  
If you made your order after 4pm (eastern) on a weekday, it will not ship out until the next business day (see UPS schedule above).   
If you have any other shipment-related questions or problems you may call UPS customer service at 1-800-PICKUPS (1-800-742-5877).   
You will need your tracking number.